Putting owners first is
literally in our name
It’s no big secret who gets put first at Owners First Body Corporate. We’re busy changing perceptions of the body corporate industry by making people our priority, through better service, greater accessibility, and a forward- thinking approach—and that’s just for starters.
We’re refreshingly courteous, professional and quick to respond to any questions or concerns you may have, without the jargon. We’ll arrange all maintenance, quotes, and review contracts and service providers annually. Better yet, we carry out quarterly inspections of all properties. We’re your go-to problem solver, always available, never invisible.
In short, if we say it, we do it. That’s why we created the Owners First Customer Service Charter; it’s our promise to owners throughout Victoria that it’s all about you, protecting your property while maximising its value.
For body corporate service that’s less about corporate and more about people, give Owners First a call. We look forward to helping out.
We say it,
we do it.
We strongly believe in following through with our promises. If we say it, we do it. No excuses! The benchmark for customer service starts with us.
For a long time body corporate managers have held themselves in high regard. It is our turn to hold our owners in high regard and, at Owners First, this is what we do.
Everything a body
corporate should be.
We work for you, our owners. Gone are the days when your manager told you what you want. We are here to aid you in making your decisions and managing what you want.
Above and beyond to ensure the needs of owners were met...
Having owned my property for over 6 years, I have over this time had to deal with a number Body Corporate Managers and Owners First, by far, has been the easiest to work with in my role as Secretary of an Owners Corporation.
Owners First went above and beyond to ensure the needs of owners were met, the building was kept in good condition and work was completed to a high standard. I never felt the need to have to follow up matters, or query things, such is the competency of Owners First.
Always one step ahead...
We find Owners First to be an organised, co-operative and efficient operator. It is always a pleasure to deal with the Company under all circumstances. The team possess excellent communication skills and have a rapport with all staff at Rosehill Plumbing. Owners First is always one step ahead and proactive in every task they undertake.
Completely turned around a bad situation...
During Owners First’s time at the Pentridge estate, the Committee started to see some real progress and improvement with a number of issues including billing and ongoing costs. Owners First completely turned around a bad situation and poor experience into a positive and collaborative one. Owners First worked closely with the Committee and provided guidance and a service level expected.
The ability to maintain effective, harmonious communication...
I deal with Owners Corporations on a daily basis. I know Owners First to be professional, with the team having the ability to maintain effective, harmonious communication between all parties. Owners First is a proactive OC Manager with a vast understanding of all aspects of Owner Corporations.
No issue was too daunting
…Owners First took over management of the complex and we noticed a significant improvement in communication, knowledge and action.
Better communication enabled us to make decisions based on sound practical knowledge. But what was most impressive was Owners First’s willingness to listen to our suggestions and to source out alternative solutions. It seemed that no issue was too daunting, with Owners First rectifying many ongoing issues – some small e.g. hand rails, bike racks, and some large such as extensive water damage and external rendering of a major section of the complex.
Owners First’s knowledge, work ethic and excellent communication skills are all valuable assets when selecting a Body Corporate to manage any complex. I have no hesitation in recommending the Company.
From the Owners Hub
Many owners query what their Owners Corporation insurance covers? Find out below a brief description of Residential Strata Insurance and some of the items...
Published December 5, 2016
The New South Wales government legislated the first version of strata title, the Conveyancing (Strata Titles) Act, 1961 which came into force on 1 July...
Published November 23, 2016
Changing your Owners Corporation (OC) Manager can be a simple or complex task which is dependent on the current circumstances. Find out what’s involved...
Published November 23, 2016